FAQ

These are questions we get all the time

Maia avatar Yaroslav avatar Andrew🇨🇦 avatar +1
18 articles in this collection
Written by Maia, Yaroslav, Andrew🇨🇦 and 1 other

How to allow access to Android Settings

How to disable the block on Settings so your child can access this area of their device
Yaroslav avatar
Written by Yaroslav
Updated yesterday

Not seeing all texts? We've seen that before

One sided text reporting or no Group texts or call information is usually a result of the network and can be fixed with a few taps.
Andrew🇨🇦 avatar
Written by Andrew🇨🇦
Updated over a week ago

How to prevent your child from using guest accounts on Android devices

Some kids just won't stop trying to get around Safe Lagoon. One way they try is to set up Guest Accounts. Here is how to stop that.
Andrew🇨🇦 avatar
Written by Andrew🇨🇦
Updated over a week ago

Can two parents manage their children's devices from separate devices?

How many parent apps you can use
Andrew🇨🇦 avatar
Written by Andrew🇨🇦
Updated over a week ago

How do I update Safe Lagoon?

Its super important to keep your Safe Lagoon apps up to date on both parent's and children's devices
Yaroslav avatar
Written by Yaroslav
Updated over a week ago

We have a mix of iPhones and Androids, will Safe Lagoon work?

How families using different operating systems can use Safe Lagoon
Andrew🇨🇦 avatar
Written by Andrew🇨🇦
Updated over a week ago

How do I modify my child's profile?

Delete a profile or change the age, picture or avatar of your child's profile.
Matt 🐟 avatar
Written by Matt 🐟
Updated over a week ago

Monitoring Snapchat

Many parents are interested in how to monitor Snapchat activity
Andrew🇨🇦 avatar
Written by Andrew🇨🇦
Updated over a week ago

What instant messengers do you Monitor?

Safe Lagoon has the ability to monitor IM on androids
Andrew🇨🇦 avatar
Written by Andrew🇨🇦
Updated over a week ago

Calls and Text Messages monitoring (SMS) - Android only

Can Safe Lagoon track inbound and outbound calls and texts? You bet.
Andrew🇨🇦 avatar
Written by Andrew🇨🇦
Updated over a week ago

How to uninstall Safe Lagoon for Android

If you do have to remove our app this is how to uninstall it
Maia avatar
Written by Maia
Updated over a week ago